Horizon CommunicationsPeople talking with people

24 Hour Answering Service
High Quality and Reliable.

Scheduling
Our agents can schedule appointments for you.

Surveys
We can collect accurate data from your customers.

Call Overflow
Rather than disrupt the caller with whom you are already speaking, you can have your overflow calls automatically routed to us and have our agents take messages for you. 

Text Messaging
Our agents can dispatch text messages directly to your cell phone, PDA or other wireless devices. Some networks may even let you reply back to us with a confirmation to let us know you received the message. This means you won't have to stop what you're doing to call the answering service. You can respond to your caller right away or at your convenience.

Web-Based Applications
Horizon Communications has the capability to answer your calls and simultaneously access external computer database systems in real time via the Internet.

Web·OnCall Scheduler
This feature allows our clients to log into a link off Horizon's website and enter their own on call personnel. Clients can access the link from home, business or anywhere they have access to the Internet. The on call entries or changes will automatically appear in the client's account without any need for faxes, e-mails, or phone calls.


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